The Ombudsman provides advice and encourages mediation
The function of the Ombudsman is to field complaints and suggestions from members of the ESADE community (students, alumni, faculty and staff) as well as from suppliers and external institutions. The Ombudsman’s work begins with the perceptions of people who say that they have observed individuals, departments or units engaging in behaviour that is out of line with ESADE’s values, orientations or agreements, as reflected in the institution’s Code of Conduct.
Former Associate Professor in the Department of Marketing Management. ESADE Ombudsman.